1. Cancelation: You'll get a full refund if you cancel at least 48 hours before the activity starts.

2. Refund: The refund will take 2-3 business days from the moment your cancelation was made.

3. Weather: Depending on the weather condition or due to any unpredictable situation on the date, the tour schedule can be changed or canceled

4. No show or being late: Please arrive promptly at meeting point, as the tours will get started on time and refunds will not be granted to late arrivals